- Member ID
- #1099
- Messages
- 189
- Reactions
- 339
- Likes
- 37
- City
- Fayettevile
- State
- NC
- Country
- United States
- Vehicle
- 2019 Hellcat Charger, 2021 Hellcat Durango
Has anyone else experience/noticed a problem with their HVAC? On my last car (2019 Scat Charger) it was so pronounced I had to get a lawyer. Now I have a 2019 Durango and Hellcat Charger and the weather is changing I am noticing the same issues, just not as pronounced. I have began to think its an issue with the sensors and programming, or a combination thereof. All my non-FCA cars were fine. If I set the temp to 68, the air blows out at 68, whether it's AC or heat. You tell it what temp to blow, and in the case of heat it adjust the flaps till it measure the mix of air at the temp you set, simplistically speaking of course. But with all my FCA products: 5 Jeeps, 5 Chargers, 1 Avenger, 1 Durango; it seems like the HVAC has a mind of it's own in almost all of my cars. Soon as the weather changed last year I noticed my heat when set to 67-69 degrees would just randomly start blowing hot. I took it to the dealership multiple times and at first they said "Could not duplicate" which was ridiculous because it was doing it every time I drove the car. So I bought an infrared thermometer and started recording videos. Usually it would blow around 135 degrees but numerous times the air was coming out at 180 degrees plus. Contrasting with the heat, sometimes it would blow cold. No, the "Auto temp" was and is not ever used in my car. Now that the weather is changing I have noticed in both of my cars its doing the same thing. At this point I chalk it up to an engineering flaw. I know some people, or my grandma, don't mind the heat blowing and when riding with others I am usually uncomfortably hot. So even when its 10 degrees outsitde, I like my cabin temp to be around 67-69 degrees. I have tried everything to remedy the situation. FCA deflected for so long on my Scat Pack that I was literally days away from selling all 3 of my current Fleet and changing over to Ford and Chevy. Luckily the dealership brokered a deal and made everything work out. But all the surveys, JD Power questionaires, emails: every time I wanted to have this issue addressed I got the same standard responses which were lackluster at best. It was like they heard what I was saying but did not really listen. Now I have 145k worth of Dodge products in my driveway I am just mostly disappointed. The fluctuations are not enough to make me go thru the buyback process again, but it just makes me upset I spent so much of my hard earned money and time of my life (60 months in a combat zone...thats 5 YEARS!) and I get a manufacturer that can't admit there is an issue unless its between STAR techs and dealership techs that is not supposed to be made public. I am hesitant to post those on here for now, I just want some kind of answer. I have work to do for now, so I will post this for now and update as I go with more info, answers to questions etc. Thanks for everyone's insight. Dodge, I await your rebuttal.
@DodgeCares
@DodgeCares