Possible Supercharger Bearing Failure.

[Diboblo]

Did you find this Star Case?

Not the full pdf, but I printed the first page and gave it to him, to look up.

I'll ask him to print it, for me, when I lick up the car.

Found the first page, on Mordor (the other forum).

Bob
Riverside, California

 

[Stormtrooper1320]

Anyone have DealerConnect, or TechAuthority access?

I need a full PDF of the following Star Case: S1709000007 Dated: 7/26/2017

Discusses how to test for SC bearing failure and send back to FCA for determination. I'd like to have in hand, when I drop off my HC, tonight, at the dealer.

I have sheet 1, but need the rest.

Thanks in advance!

Bob

I tried looking around on the net for this case and didn't come up with anything...sorry

 

[Diboblo]

Since it looks like this is the first bearing failure thread, on this forum, I'm going to add as much info as I can.

This is the cover page, to the STAR case discussing SC bearing noise.

Bob
Riverside, California

 

[Magnified]

Wait, what? I thought the supercharger was only 3 years 30,000 or 5 years 60,000 in the old days?

 

[Diboblo]

Wait, what? I thought the supercharger was only 3 years 30,000 or 5 years 60,000 in the old days?

60 mos, or 100k miles.

Bob
Riverside, California

 

[Hellcatcfp]

60 mos, or 100k miles.

Bob
Riverside, California

Only on 15s? They lowered it at some point.

 

[Diboblo]

Just got a call from the dealer...

Supercharger will be replaced, under warranty.

Should be here, Tuesday. They'll need the car for 2 days, to r&r.

Whew!



Bob
Riverside, California

 

[Stormtrooper1320]

Just got a call from the dealer...

Supercharger will be replaced, under warranty.

Should be here, Tuesday. They'll need the car for 2 days, to r&r.

Whew!



Bob
Riverside, California

Don't forget....they'll need to "road test" it too...

 

[Magnified]

If you're a charger, it is my understanding they have to remove a bunch of the stuff at the back of the fire wall to even be able to reach the plate to get the photo. In the past there was a STAR that had them send a sound file for analysis.

 

[rayzazoo]

Only on 15s? They lowered it at some point.

2015: 5yr/100,000 mile powertrain
2016+: 5yr/60,000 mile powertrain

 

[Diboblo]

Dealer confirmed receipt of new replacement supercharger.

Scheduled appointment for this coming Tuesday.

Can't wait. Man... this thing is noisy!

Bob
Riverside, California

 

[ACMAVRO]

Post up what part# they replace it with, I'm curious.

 

[Diboblo]

Post up what part# they replace it with, I'm curious.

Will do.

Bob
Riverside, California

 

[rayzazoo]

Will do.

Bob
Riverside, California

Also, please post the old part #

 

[Diboblo]

Also, please post the old part #

Copy that.

Bob
Riverside, California

 

[Diboblo]

Dropping off my cat, tonight, for a new supercharger, tomorrow!

I'll gather as much data as I can, to post when finished.

Wish me luck!

Bob
Riverside, California

 

[jroyk]

Dropping off my cat, tonight, for a new supercharger, tomorrow!

I'll gather as much data as I can, to post when finished.

Wish me luck!

Bob
Riverside, California

Good luck!

 

[Diboblo]

Picking up the Charger, tomorrow.

Got a call from the service advisor who said his guy got to my car later in the day and they want to take their time.

He also said he'd take pix of the data plate from the old and new replacement supercharger. I'll post these up, when I get them.

Bob

 

[NYCSRTATE]

Picking up the Charger, tomorrow.

Got a call from the service advisor who said his guy got to my car later in the day and they want to take their time.

He also said he'd take pix of the data plate from the old and new replacement supercharger. I'll post these up, when I get them.

Bob

Glad to see it worked out

 

[Diboblo]

Glad to see it worked out

Thanks brother.

Bob
Riverside, California